Privacy Policy
At Neural Nexus Institute, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you use our data science education services.
Last updated: August 2, 2025
Information We Collect
Personal Information You Provide
When you interact with our services, you may provide us with personal information including:
- • Contact Information: Name, email address, phone number, and mailing address
- • Educational Background: Academic qualifications, work experience, and career goals
- • Payment Information: Billing details for course registration (processed securely through third-party providers)
- • Course Data: Assignment submissions, project portfolios, and learning progress
Information Collected Automatically
We automatically collect certain information when you visit our website or use our services:
- • Usage Data: Pages visited, time spent on site, and interaction patterns
- • Device Information: Browser type, operating system, and device identifiers
- • Location Data: General geographic location based on IP address
- • Cookies and Tracking: See our Cookie Policy for detailed information
Information from Third Parties
We may receive information about you from third-party sources:
- • Social Media: Profile information if you connect through social platforms
- • Partners: Information from educational or employment partners for program referrals
- • Public Records: Publicly available professional information for networking purposes
How We Use Your Information
Educational Services
- • Provide and deliver our data science courses and educational content
- • Track learning progress and provide personalized feedback
- • Issue certificates and maintain academic records
- • Connect you with mentors and career placement services
Communication and Support
- • Respond to your inquiries and provide customer support
- • Send course updates, announcements, and educational materials
- • Notify you about new courses and special offers (with your consent)
- • Conduct surveys and gather feedback to improve our services
Business Operations
- • Process payments and manage billing for our services
- • Analyze website usage and improve user experience
- • Ensure security and prevent fraud or unauthorized access
- • Comply with legal obligations and industry regulations
How We Protect Your Information
Technical Safeguards
- • Encryption: All data transmission and storage uses industry-standard encryption protocols
- • Secure Servers: Data stored on secure servers with regular security updates and monitoring
- • Access Controls: Strict authentication and authorization measures for data access
- • Regular Backups: Automated data backups with secure off-site storage
Administrative Safeguards
- • Staff Training: Regular privacy and security training for all personnel
- • Limited Access: Data access restricted to authorized personnel on a need-to-know basis
- • Incident Response: Comprehensive procedures for security incident management
- • Regular Audits: Periodic security assessments and compliance reviews
Data Breach Notification
In the unlikely event of a data breach that could affect your personal information, we will notify you within 72 hours of becoming aware of the incident. We will provide details about what information was involved, steps we've taken to address the breach, and recommendations for protecting yourself.
Data Retention and Storage
Retention Periods
- Active Students: Throughout enrollment and for 5 years after course completion
- Marketing Data: Until you opt out or 3 years of inactivity
- Financial Records: 7 years as required by Sri Lankan tax regulations
- Website Analytics: 2 years from collection date
Secure Deletion
When data retention periods expire or upon your request, we securely delete your personal information using industry-standard data destruction methods.
Your Rights and Controls
Right to Access
You can request a copy of all personal information we hold about you, including details about how it's being used and who it's shared with.
Right to Rectification
You can request correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You can request deletion of your personal information, subject to certain legal and contractual obligations.
Right to Portability
You can request your personal data in a structured, machine-readable format to transfer to another service provider.
Right to Object
You can object to processing of your personal information for marketing purposes or other legitimate interests.
Right to Restriction
You can request limitation of processing your personal information in certain circumstances while we address your concerns.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your rights, please contact us: